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  Home » Delivery Excellence
Proven, consistent, dependable quality in every engagement – that’s delivery excellence. And, it’s the essence of “Volen”.

Volen combines professionalism with advanced technology, business and industry expertise, best practices and proven project management methodology to deliver mission critical systems on-time and on-budget.
Volen has established itself as a reliable service provider in the IT / ITES industry with its ability to understand and tailor its solutions to client needs. Volen has proved to be an ideal partner with its expertise and structured approach. Our transition methodology ensures seamless integration, easy management of complex processes, and quick ramp-ups.
 
Process
Our approach evolves the client relationship through verifiable performance and delivery. We are committed to delivery excellence through our processes and our people.

It doesn’t end there. Volen’s repeatable processes extend beyond the traditional project management methodology, quality control and other engagement-specific processes and methodologies. Our Implementation Quality Assurance Team ensures that we don’t commit to an engagement unless we know we can deliver and that we deliver to what we commit.
 
People
Volen leverages its people to deliver added value to its clients. We’ve come to realize that the real measure of delivery excellence is not just the completion of objective milestones on-time and on-budget, but also in the subjective perception of client satisfaction. So when a client recently said to me, “This is perfect. I really appreciate your effort and dedication on this engagement,” it confirmed that delivery excellence is the essence of what we do as reflected in our mission statement. “The Volen’s mission is to be our client's trusted and preferred IT services provider”.
 
We follow a structured approach towards hiring, training, and retaining people enabling us to quickly ramp up and deploy people with the right skill sets to the right client engagement. Our intensive training and learning programs spanning knowledge, attitude and process handling skills ensure consistent quality is delivered. Our proactive training ensures new hires are armed with the requisite skills before going live.
 
 
 
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